Refund Policy

Definitions and key terms

To help explain things as clearly as possible in this Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to AssistBot, that is responsible for your information under this Refund Policy;
  • Customer: refers to the company, organization or person that signs up to use the AssistBot Service to manage the relationships with your consumers or service users;
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit AssistBot and use the services;
  • Service: refers to the service provided by AssistBot as described in the relative terms (if available) and on this platform;
  • Website: AssistBot website, which can be accessed via this URL:;
  • You: a person or entity that is registered with AssistBot to use the Services.


Refund Policy

Thanks for paying for our services. We appreciate the fact that you like to buy the work we do. We also want to make sure you have a rewarding experience while you’re exploring and buying our Services.

As with any buying experience, there are terms and conditions that apply to any transaction at AssistBot. We will be as brief as our laws will allow. The main thing to remember is that by placing an order and making a purchase at AssistBot, you agree to the terms set forth below along with Privacy Policy.

If there’s something wrong with the service you bought, or if you are not happy with it, you have 1 week to issue a refund and return your funds.


Your Consent

By using our website/app, registering an account, or making a purchase, you hereby consent to our Refund Policy and agree to its terms.


Changes To Our Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the Refund Policy. If you do not want to agree to this or any updated Refund Policy, you can delete your account.


How to contact us

Don't hesitate to contact us if you have any questions. 

  • Email:;
  • Phone number: +1 (336) 773-83-91;
  • Legal name: VSP Remote Tech OÜ;
  • Legal address: Estonia, Harju maakond, Tallinn, Lasnamäe linnaosa, Paasiku tn 28-176, 13916;
  • Registry code in Estonia: 16100531.

You also may ask us any question via feedback form.


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner concerning the processing of personal data, you may contact the Data Protection Inspectorate:

  • Email:;
  • Phone number: +372 627-41-35;
  • Organization title: Andmekaitse Inspektsioon;
  • Organization address: Estonia, Tallinn, Tatari 39, 10134;
  • Organization website: